{"id":400,"date":"2025-12-27T00:28:21","date_gmt":"2025-12-27T00:28:21","guid":{"rendered":"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400"},"modified":"2025-12-27T00:41:20","modified_gmt":"2025-12-27T00:41:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\" style=\"text-transform:none\"><strong>Here you\u2019ll find answers to some of the most common questions.<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:0;margin-bottom:0;text-transform:none\"><strong>If you can\u2019t find what you\u2019re looking for, feel free to <a href=\"https:\/\/jhjooo.staging.baa1102.net\/?page_id=324\">contact us.<\/a><\/strong><\/h4>\n\n\n\n<p>\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udce6 Orders &amp; Payments<\/h2>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-group\" data-wp-context=\"{&quot;autoclose&quot;:false,&quot;isOpen&quot;:[]}\" data-wp-interactive=\"woocommerce\/accordion\" class=\"wp-block-woocommerce-accordion-group is-layout-flow wp-block-accordion-group-is-layout-flow\">\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-1&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" data-style=\"{&quot;typography&quot;:{&quot;textTransform&quot;:&quot;none&quot;}}\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-1\" class=\"accordion-item__toggle\"><span><strong>How do I place an order?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-1-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">\ud83d\udc36 : Add the items you wish to purchase to your cart and proceed to checkout.<br>Follow the on-screen instructions to complete your order.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-2&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-2\" class=\"accordion-item__toggle\"><span><strong>Can I cancel or change my order after placing it?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-2-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">\ud83d\udc36 : Orders can only be cancelled or changed before they are shipped.<br>Please contact us as soon as possible if you need to make a change.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p>\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\ude9a Shipping &amp; Delivery<\/h2>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-group\" data-wp-context=\"{&quot;autoclose&quot;:false,&quot;isOpen&quot;:[]}\" data-wp-interactive=\"woocommerce\/accordion\" class=\"wp-block-woocommerce-accordion-group is-layout-flow wp-block-accordion-group-is-layout-flow\">\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-3&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-3\" class=\"accordion-item__toggle\"><span><strong>How long does delivery take?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-3-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">\ud83d\udc36 : Delivery usually takes <strong>3\u20137 business days<\/strong>, depending on your location.<br>Delivery times may vary during busy periods.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-4&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-4\" class=\"accordion-item__toggle\"><span><strong>How much does shipping cost?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-4-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">\ud83d\udc36 : Shipping costs are calculated at checkout based on your order and delivery address.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-group\" data-wp-context=\"{&quot;autoclose&quot;:false,&quot;isOpen&quot;:[]}\" data-wp-interactive=\"woocommerce\/accordion\" class=\"wp-block-woocommerce-accordion-group is-layout-flow wp-block-accordion-group-is-layout-flow\">\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-5&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-5\" class=\"accordion-item__toggle\"><span><strong>Do you offer free shipping?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-5-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">\ud83d\udc36 : Free shipping is available on orders over <strong>\u20ac80<\/strong>.<br>Shipping fees for orders under \u20ac80 are calculated at checkout.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-6&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-6\" class=\"accordion-item__toggle\"><span><strong>Can I track my order?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-6-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">\ud83d\udc36 : Tracking information will be provided by email once your order has been dispatched.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p>\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd01 Returns &amp; Refunds<\/h2>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-group\" data-wp-context=\"{&quot;autoclose&quot;:false,&quot;isOpen&quot;:[]}\" data-wp-interactive=\"woocommerce\/accordion\" class=\"wp-block-woocommerce-accordion-group is-layout-flow wp-block-accordion-group-is-layout-flow\">\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-7&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-7-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-7\" class=\"accordion-item__toggle\"><span><strong>What is your return and exchange policy?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-7\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-7-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">\ud83d\udc36 : Returns are accepted within <strong>30 days of delivery<\/strong>.<br>Items must be unused and returned in their original packaging.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-8&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-8-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-8\" class=\"accordion-item__toggle\"><span><strong>Who pays for return shipping?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-8\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-8-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">\ud83d\udc36 : Return shipping costs are covered for faulty or incorrect items.<br>For other returns, shipping costs are the responsibility of the customer.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-group\" data-wp-context=\"{&quot;autoclose&quot;:false,&quot;isOpen&quot;:[]}\" data-wp-interactive=\"woocommerce\/accordion\" class=\"wp-block-woocommerce-accordion-group is-layout-flow wp-block-accordion-group-is-layout-flow\">\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-9&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-9-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-9\" class=\"accordion-item__toggle\"><span><strong>How long does a refund take?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-9\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-9-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">\ud83d\udc36 : Refunds are processed within <strong>3\u20135 business days<\/strong> after the returned item is received.<br>Refunds are issued to the original payment method.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-10&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-icon=\"chevron\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-10-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-10\" class=\"accordion-item__toggle\"><span><strong>Which items cannot be returned?<\/strong><\/span><span class=\"accordion-item__toggle-icon has-icon-chevron\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M18.0041 10.5547L11.9996 16.0134L5.99512 10.5547L7.00413 9.44482L11.9996 13.9862L16.9951 9.44483L18.0041 10.5547Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-10\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-10-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>\ud83d\udc36 : Used items or products without original packaging may not be eligible for return.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p style=\"text-transform:none\"><\/p>\n\n\n\n<p>\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164<\/p>\n\n\n\n<p>\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here you\u2019ll find answers to some of the most common questions. If you can\u2019t find what you\u2019re looking for, feel free to contact us. \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164 \ud83d\udce6 Orders &amp; Payments \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164 \ud83d\ude9a Shipping &amp; Delivery \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164 \ud83d\udd01 Returns &amp; Refunds \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164 \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-400","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - jhjooo.staging.baa1102.net<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - jhjooo.staging.baa1102.net\" \/>\n<meta property=\"og:description\" content=\"Here you\u2019ll find answers to some of the most common questions. If you can\u2019t find what you\u2019re looking for, feel free to contact us. \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164 \ud83d\udce6 Orders &amp; Payments \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164 \ud83d\ude9a Shipping &amp; Delivery \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164 \ud83d\udd01 Returns &amp; Refunds \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164 \u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\u3164\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400\" \/>\n<meta property=\"og:site_name\" content=\"jhjooo.staging.baa1102.net\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-27T00:41:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400\",\"url\":\"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400\",\"name\":\"FAQ - jhjooo.staging.baa1102.net\",\"isPartOf\":{\"@id\":\"https:\/\/jhjooo.staging.baa1102.net\/#website\"},\"datePublished\":\"2025-12-27T00:28:21+00:00\",\"dateModified\":\"2025-12-27T00:41:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/jhjooo.staging.baa1102.net\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jhjooo.staging.baa1102.net\/#website\",\"url\":\"https:\/\/jhjooo.staging.baa1102.net\/\",\"name\":\"jhjooo.staging.baa1102.net\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/jhjooo.staging.baa1102.net\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/jhjooo.staging.baa1102.net\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/jhjooo.staging.baa1102.net\/#organization\",\"name\":\"jhjooo.staging.baa1102.net\",\"url\":\"https:\/\/jhjooo.staging.baa1102.net\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/jhjooo.staging.baa1102.net\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/jhjooo.staging.baa1102.net\/wp-content\/uploads\/2025\/12\/\uadf8\ub9bc1.png\",\"contentUrl\":\"https:\/\/jhjooo.staging.baa1102.net\/wp-content\/uploads\/2025\/12\/\uadf8\ub9bc1.png\",\"width\":728,\"height\":268,\"caption\":\"jhjooo.staging.baa1102.net\"},\"image\":{\"@id\":\"https:\/\/jhjooo.staging.baa1102.net\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - jhjooo.staging.baa1102.net","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jhjooo.staging.baa1102.net\/?page_id=400","og_locale":"en_US","og_type":"article","og_title":"FAQ - jhjooo.staging.baa1102.net","og_description":"Here you\u2019ll find answers to some of the most common questions. 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